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NOVOTEL BANGKOK ON SIAM SQUARE, Bangkok – Your ideal downtown stay
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Hotel Overview
392/44 Siam Square Soi 6,
Bangkok,
Thailand,
10330,
Bangkok Province
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392/44 Siam Square Soi 6,
Bangkok,
Thailand,
10330,
Bangkok Province
Map view
street view
392/44 Siam Square Soi 6,
Bangkok,
Thailand,
10330,
Bangkok Province
City landmarks
Shopping Area
MBK Center
2400 ft
Shopping Area
Central World
3000 ft
Museum
Jim Thompson House
4000 ft
Gallery
Bangkok Art and Culture Centre
2800 ft
Park
Lumphini Park
1.6
mi
Monument
Victory Monument
1.4
mi
154 Rama 1 Rd.
Suphachalasai Stadium
3000 ft
cnr Th Ratchadamri & Th Phloen Chit
Erawan Shrine
2300 ft
Shopping Area
Amarin Plaza
2700 ft
661 Chaoren Krung Road Talad Noi
Temple of the Golden Buddha
1.5
mi
Shopping Area
Gaysorn Shopping Centre
2400 ft
Museum
Suan Pakkad Palace Museum
1.5
mi
CentralWorld 4
Ganesha Shrine
2300 ft
88 Soi Sukhumvit 19
Terminal 21 Bangkok
1.8
mi
Pagoda
Wat Hua Lumphong
1.2
mi
Central World Shopping Mall
Trimurti Shrine
2900 ft
Shopping Area
Chamchuri Square
1.2
mi
Nearby
Mall
Siam Paragon
900 ft
Aquarium
Sea Life Bangkok Ocean World
1100 ft
Museum
Madame Tussauds Bangkok
1700 ft
Mall
Siam Center
1300 ft
Pagoda
Wat Pathum Wanaram
1500 ft
Srapathum Palace
Queen Savang Vadhana Museum
1600 ft
Mall
Siam Square One
400 ft
Ploenchit - Rajdamri Roads Intersection
Ratchaprasong District
400 ft
Wat Pho
Phra Maha Chedi Si Rajakarn
400 ft
Museum
The Human Body Museum
400 ft
Wat Nuan Chan
400 ft
Theme Park
KidZania Bangkok
1200 ft
Maharaj Pier
Phra Si Ratana Chedi
400 ft
Restaurants
The Square Novotel Bangkok on Siam Square
300 ft
392/44 Siam Square Soi 6
Mango Tango
1300 ft
Siam Square Soi 3
Somboon Siam Square One
500 ft
Phraram 1 Rd 4F Siam Square One
Gourmet Bar
100 ft
392/44 Soi Siam Square 6
Kobe Steak House
300 ft
460 Siam Square 7
I am Thai Pasta
500 ft
Siam Square One
COCA Siam Square
400 ft
Henry Dunan Road 416/3-8 Siam square
HYDE Cafe
500 ft
388 Rama1 Road
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
Convenient Location
Comfy Rooms
Noise Issues
Service Inconsistency
8.4/10
Great
Rooms
7.1
Location
8.7
Service
8.1
Dining
7.6
Guest reviews
8.4/10
based on 24 reviews
4/5
based on 5603 reviews
8.0
8.0/10 based on 4354 reviews
#267 of 1,503 hotels in Bangkok based on Tripadvisor
Bryan
United Kingdom,
May
2024
7.4/10
I had a pleasant stay at this hotel for two nights with connecting rooms. The new room I stayed in was comfortable and clean, a significant upgrade compared to the old Superior room, which appeared rather tired. The service, especially from Piichy, at the reception and manager level, was excellent, quick to offer options and provide appropriate service recovery when the hotel was overbooked. The location, right in the heart of Siam, offered easy access to public transport, although it could use a bit of tidying up. The dining experience was average, with slow replenishment of food items but did offer a selection of dishes from various countries. Overall, a decent stay with a few areas for improvement.
Rooms
8.0
The new connecting rooms were comfortable and clean.
Service
9.0
Piichy and the rest of the staff provided excellent service and quick assistance.
Location
7.0
The hotel's central location in Siam was convenient for exploring nearby attractions like Siam Paragon, MBK, and Central World.
Dining
6.0
The dining experience was average with a decent variety of dishes from different countries, but the replenishment of food items was slow.
Facilities
7.0
The hotel offered standard facilities and amenities for a comfortable stay.
James
United States,
March
2024
7.6/10
Staying at this hotel was a mix of positives and negatives. The rooms were spacious and well-maintained, but the lack of a toile water hose was disappointing. The deluxe rooms, however, offered a higher level of comfort.
Rooms
8.0
I stayed in one of the spacious rooms, which was well-maintained. However, the absence of a toile water hose was a downside. Upgrading to a deluxe room provided a more luxurious experience.
Service
7.0
The service here was quite satisfactory. The staff was helpful and reliable, especially when addressing any issues that arose during my stay. They even took the time to apologize for any inconveniences.
Location
9.0
The hotel's location was convenient, being close to Bangkok's major malls and train stations. It was easy to access local eateries and massage places nearby, but commuting to and from the airport on weekdays might be a bit of a hassle.
Dining
7.0
Dining at the hotel was a decent experience with a good selection of traditional dishes. However, the dining area could be a bit crowded at times, creating a less than ideal atmosphere.
Facilities
7.0
The hotel's facilities were adequate, offering the necessary amenities for a comfortable stay.
Ian
United Kingdom,
March
2024
7.8/10
The hotel has been my go-to spot in Bangkok for over a decade due to its convenience near BTS and major shopping malls. The rooms are super nice and comfy, but I encountered some noises from neighboring rooms that affected the overall experience. Staff provided lovely services, although the excuse for missing towels was a bit off. The location is very convenient, and the dining options offer a wide variety of Asian and Western dishes. Overall, a mixed experience with some great conveniences but also some noise issues.
Rooms
8.0
The rooms are super nice and comfy, but some noise from neighboring rooms affected the experience.
Service
7.0
Staff provided lovely services, although the excuse for missing towels was a bit off.
Location
9.0
The hotel's location is very convenient near BTS and major shopping malls, making it a great choice for exploring the city.
Dining
8.0
The dining options offer a wide variety of Asian and Western dishes, but the variety may not be as extensive as expected.
Facilities
7.0
The facilities meet basic needs for a comfortable stay.
Convenient Location
Noise Issues
Chris
United Kingdom,
February
2024
7.6/10
The hotel is in a convenient location beside Siam station, ideal for shopping with many choices within easy walking distance. The rooms have creaking doors and weather-beaten flooring, but they are regular rooms. The service at check-in and out was efficient and friendly. The dining offers a peaceful breakfast setting with various choices, and the staff are welcoming.
Rooms
6.0
The rooms have creaking doors and weather-beaten flooring, but they are regular rooms.
Service
8.0
The service at check-in and out was efficient and friendly.
Location
9.0
The hotel's location beside Siam station is convenient for shopping with plenty of choices within easy walking distance.
Dining
7.0
The dining offers a peaceful breakfast setting with various choices, and the staff are welcoming.
Facilities
8.0
Various facilities such as room service, dry cleaning, and housekeeping are available.
convenient location
creaking doors
David
United Kingdom,
January
2024
7.4/10
The hotel offers clean and comfortable rooms but lacks soundproofing. The location is ideal, situated in the heart of the shopping district. Service is exceptional, with friendly and attentive staff. The dining experience is average, with limited variety for vegetarians. Overall, good value for money with a few drawbacks.
Rooms
7.0
The room was clean and refreshing, making me want to return. However, there were cleanliness issues with brown fecal matter on the bathroom walls and black mold present throughout.
Service
9.0
The service was top-notch, with friendly and attentive staff, especially at the check-in counter who made the process fuss-free.
Location
8.0
The hotel is conveniently located in the shopping district, close to major shopping centers and with the BTS station nearby.
Dining
6.0
The dining options had a good selection, but lacked variety for vegetarians.
Facilities
7.0
The hotel facilities were satisfactory, but not exceptional.
Gerald
United Kingdom,
January
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were not as expected, but the staff was welcoming and helpful. The location was convenient for shopping, but there were some cleanliness issues in the rooms and common areas. The dining options were limited, and the hotel facilities were satisfactory.
Rooms
6.0
The room I received upon arrival was totally different from what I saw in the booking pictures.
Service
8.0
Despite the crowd, the staff were helpful and friendly.
Location
7.0
The hotel's proximity to shopping areas was convenient for my needs.
Dining
6.0
The dining experience was okay, but there were no alternative options available.
Facilities
7.0
The facilities met basic needs but could be improved.
Convenient Location
Room Discrepancy
Norman
United Kingdom,
January
2024
6.2/10
My stay at the hotel had its ups and downs. The location was phenomenal, right in the heart of Bangkok surrounded by shopping centers, cafes, and restaurants. However, the rooms needed some serious upgrades, and the presence of cockroaches and mosquitoes was off-putting. While the service was excellent overall, I was disappointed by the lack of a welcome drink upon arrival. The dining experience was satisfactory but could use more variety. Despite these aspects, the convenient location made up for some of the hotel's shortcomings.
Rooms
5.0
The rooms had a certain smell and urgently needed upgrades. The presence of cockroaches, mosquitoes, and broken furniture was concerning.
Service
7.0
The service from the staff was generally good, but the lack of a welcome drink upon arrival was disappointing. The room servicing was excellent throughout my stay, except for one day in December.
Location
9.0
The hotel's location was one of the best experiences I've had in Bangkok. It was centrally located near major shopping centers, cafes, and restaurants, making it very convenient.
Dining
6.0
The dining options were decent, but I wished for more variety. The cleanliness, particularly inside closets, could be improved.
Facilities
5.0
The hotel facilities need desperate upgrades to match the prime location it offers.
Elizabeth
United Kingdom,
January
2024
7.8/10
The hotel is conveniently situated under Siam station, across from major shopping centers, restaurants, and food courts, offering a modern feel and easy access to the city link train line. While the wooden floor rooms are a preferred choice over carpeted ones due to smell issues, the availability of rooms even during peak times is a definite plus.
Rooms
8.0
The modern rooms with wooden floors were a welcome feature, and despite the slight inconvenience of carpet smell, they were available even when the hotel was full.
Service
7.0
The service was generally attentive and helpful, except for minor issues with checking tabs accurately. The staff was proactive in addressing needs, such as offering assistance with meeting room bookings.
Location
9.0
The hotel is perfectly located under Siam station, adjacent to numerous shopping options and restaurants, with easy access to transportation facilities like the BTS Siam monorail station.
Dining
7.0
The breakfast buffet at Lok Wah Hin chinese restaurant offered a diverse selection catering to various tastes. However, there were some inconsistencies noticed in the breakfast offerings compared to regular services.
Facilities
8.0
The hotel boasts a coffee shop, bar, and impressive designer mall, enhancing the overall guest experience with additional amenities.
Richard
United Kingdom,
December
2023
7.2/10
The hotel has some positives like the friendly and helpful service, but the rooms are not up to par and not worth the prices paid. The location is great but has a faint sewerage smell lingering around. The dining options are nice but might come with long queues.
Rooms
5.0
The rooms are not very impressive; they seem old and dirty.
Service
9.0
The service here is top-notch! Staff like Pae and Khun Poh are incredibly friendly and go out of their way to make your stay memorable; there are great options like room service, laundry, and tours can be booked for you.
Location
8.0
The location is super convenient, just a stone's throw away from BTS Siam station.
Dining
8.0
The dining experience is very nice with lots of choices; however, some places like the Cazy carb restaurant might get crowded.
Facilities
7.0
The facilities provided are decent and cater to your basic needs.
Jim
United Kingdom,
November
2023
8.6/10
The hotel is centrally located, just opposite Siam Square, making it convenient to reach popular shopping spots like Siam Paragon and Central World. The rooms were comfortable and tidy, offering a nice TV and shower. However, there was a lingering cigarette smell in our non-smoking room, despite our request for one.
Rooms
7.0
The rooms were comfortable and tidy, with a nice TV and shower. However, there was a cigarette smell even though we asked for non-smoking rooms.
Service
9.0
The service was quite courteous and nice overall, exceeding my expectations with 5-star standards from the staff. The junior staff member who assisted me provided exceptional service during my business trip.
Location
10.0
The location is perfect, just a 2-minute walk to Siam Paragon shopping mall and other shopping centers. Miss Poh welcomed us warmly, making our check-in swift and pleasant. The hotel’s central positioning offers easy access to Siam Paragon, Siam Center, and the BTS.
Dining
9.0
The dining experience was awesome, especially during breakfast. The array of international dishes offered as part of the hotel package was delightful.
Facilities
8.0
The hotel facilities were great and included everything I needed for a comfortable stay.
Bob
United States,
November
2023
8.6/10
My four-night stay at Novotel Bangkok on Siam Square was wonderful. The hotel is right in the heart of Siam, making it super convenient to get around with easy access to public transport. The room was clean, spacious, and well laid out, providing ample comfort. The dining experience was amazing, offering a variety of dishes from different cuisines, though some areas needed more light. The service was top-notch, with the staff going out of their way to ensure a smooth check-in and check-out process. However, there were some minor issues like cockroaches roaming around and the need for more lighting in certain areas.
Rooms
9.0
The newly renovated deluxe room I stayed in was clean and well laid out, providing ample space.
Service
9.0
The service was professional and knowledgeable, making my check-in and check-out a breeze.
Location
8.0
The hotel's location in Siam was fantastic, right in the middle of everything with easy access to public transport. However, some areas needed more lighting.
Dining
9.0
The dining experience was amazing, catering to various countries with a wide range of dishes. However, some areas needed more lighting.
Facilities
8.0
The hotel offered a range of facilities to make my stay enjoyable, including room service, laundry, and tours/ticket assistance.
Great location
Cockroaches
Jamie
United Kingdom,
November
2023
8.0/10
The hotel rooms are comfortable and pretty spacious, available daily, and well-decorated with welcoming kits and loyalty messages. Despite being a bit old, the price is reasonable. The service is mixed, with pleasant staff and ready cocktails, but some issues with queue management and professionalism. The location is fantastic, near cafes, shopping malls, and the BTS station, with plenty of dining options around. The dining experience offers a variety of food choices, especially the bacon and sausage, and the facilities are good quality for the hotel's standard.
Rooms
8.0
The rooms were comfortable and pretty spacious, and the decor was welcoming.
Service
6.0
The staff were pleasant and welcoming, but there were some instances of queue cutting and lack of professionalism.
Location
9.0
The hotel's location is simply fantastic, near cafes, shopping malls, and the BTS station.
Dining
9.0
The dining experience was very good, especially the bacon and sausage, with a variety of food options available.
Facilities
8.0
The hotel offers good quality facilities for guests.
William
United Kingdom,
November
2023
8.0/10
The Novotel Hotel in downtown Bangkok offers a convenient location near shopping centers but lacks the authentic Thai feel. The rooms were somewhat tired compared to their sister hotel at Platinum, albeit I chose it for its previous excellent service. The waiters were helpful, especially Khun Poh at the omelette station, but the constant trips to reception for key cards detracted from the experience.
Rooms
7.0
The rooms were rather tired and did not have a Thai feel. Not comparable to the sister hotel at Platinum.
Service
9.0
The waiters were very helpful, particularly Khun Poh. They were attentive and friendly.
Location
8.0
The location is fantastic, right next to shopping centers. Easy access to transport options and dining within minutes' walk.
Dining
9.0
The dining options outside the hotel were rich and delicious, covering a variety of cuisines from around the world.
Facilities
7.0
The hotel facilities were adequate but lacked the charm of a Thai ambiance.
Walter
United Kingdom,
November
2023
8.6/10
I was pleasantly surprised by this hotel. The rooms could use some renovations as they were a bit musky and had roaches, but to my very pleasant surprise, the staff were willing to fulfill our requests like connecting rooms. The location was perfect, close to Siam BTS station and major shopping malls, and the friendly and attentive staff made the stay enjoyable. The dining options had a good selection although the local fruits were missing. The facilities were well-maintained and offered everything needed for a comfortable stay.
Rooms
7.0
The rooms were musky and had roaches but were quickly cleaned upon request.
Service
9.0
The staff were very friendly and helpful, especially Susy who went out of her way to assist us.
Location
10.0
The location is fantastic, just opposite Siam Paragon mall and close to the BTS Skytrain for easy access to major attractions.
Dining
8.0
The dining experience had a good selection of options but lacked local fruits that could have added more variety.
Facilities
9.0
The facilities were well-maintained and catered to all our needs during the stay.
friendly staff
rooms need renovations
Lauren
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! It's perfectly situated in the heart of Siam Square, close to the metro station, shops, and shopping malls. The rooms were spotless and in excellent condition, making it a comfortable and convenient choice for exploring the area.
Rooms
9.0
The rooms were clean and in good condition, offering a cozy retreat after a day of exploring the city.
Service
8.0
The staff remembered us and took great care of our needs during our stay. However, they could have been more helpful with directions. The warm welcome from the team added a nice touch to our experience.
Location
10.0
The location is unbeatable, right in the vibrant and safe Siam Square area, surrounded by plenty of dining options and just a stone's throw away from major shopping centers and the BTS station.
Dining
9.0
Dining at the hotel was a delight! The buffet spread was diverse, catering to various tastes from around the world. The only downside was the lack of entertainment during meals.
Facilities
9.0
The hotel offers a fantastic pool area as an added bonus to relax and unwind after a day of sightseeing.
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